2023 Post-Auction Instructions (Payment & Shipping Details)!
Thank you so much for participating in the 2023 Cancer Gets Lost Online Charity Auction to benefit the Ovarian Cancer Research Alliance!
POST-AUCTION PAYMENT INSTRUCTIONS
**If you win an item in the 2023 CGL Online Charity Auction: PLEASE DO NOT SUBMIT PAYMENT BEFORE YOU RECEIVE YOUR INVOICE FROM CGL via email (within 48 hours of auction close)!!**
Once the CGL auction ends, we have a few very important requests:
1) Please CHECK THE EMAIL YOU REGISTERED WITH, within 2 days of auction close.
2) Return to this site and read our Post Auction Instructions for details about making payments to the CGL PayPal account for auction items won after you receive an invoice from us.
3) Forward your PayPal email receipt to CGL so that we can keep track of all charity auction payments. Our fiscal sponsor *FJC manages our PayPal account, so we are unable to see your contributions until days later.
4) Please include your shipping AND billing addresses in the email; we need both for shipping and tax receipt purposes! (Email: CGLauctions at gmail dot com)
CGL will email itemized invoices to ALL winning bidders within 48 HOURS of auction close, including item totals + shipping costs.
In the email with your invoice, there will be a link to the Cancer Gets Lost PayPal account (the same one linked in the DONATE button on CGL's website above), for winning bidders to complete payment.
**Please do NOT go directly to the PayPal site or app to make payment; you MUST use the PayPal link on our website in order for the winning bid payments to be made to FJC, for them to process. If you try to make a payment via the PayPal site or app, FJC will never see or process it.
Please make sure that you enter the exact amount from your invoice when you make your PayPal payment! This includes winning bid amount(s) and shipping cost.
When you click on the Donate button on our website to pay for your auction item(s), please note: a new window or tab will open and it will say
“Donate to FJC - A Foundation of Philanthropic Funds/Cancer Gets Lost.”
That is the correct location to make your CGL charity auction payment! FJC oversees the CGL PayPal account exclusively.
Payment is expected in full within 7 calendar days of the day the invoice is received. The only acceptable method of payment is PayPal, which must be made directly to the Cancer Gets LOST PayPal account, accessible externally and only on our website. If you don’t have a PayPal account, you will be able to use a credit card via PayPal.
IMPORTANT NOTE: If the name on your PayPal account used to pay for your auction item is NOT your real full name (i.e. a nickname or name of business), you must let us know! CGL does not have access to our PayPal account, nor are we able to see any addresses associated with your PayPal account. FJC sends us a report of payments made to our PayPal account but requires that they match the REAL FULL NAMES of winning bidders (for tax receipt purposes)!
*CGL is a 501c(3)-sponsored organization. Our fiscal sponsor FJC, A Foundation of Philanthropic Funds, is a 501c(3) public charity that provides management of charitable giving for small organizations like ours. They oversee and manage all of the financials for Cancer Gets Lost.
POST-AUCTION SHIPPING DETAILS
1) Winning bidders are responsible for ALL shipping costs.
2) Winning bidders with shipping addresses outside of the United States are responsible for ANY/ALL Customs and Import Duties upon CGL package arrival, which varies by country. We have no way to know in advance what these fees will be.
3) Because CGL is a 1-person operation, and FJC has to verify and process payments from over a hundred different winning bidders, please note: it will take 4-6 WEEKS after you've paid your invoices before we are able to start shipping out items to winning bidders in the 2023 Cancer Gets Lost Online Charity Auction! In order to avoid fraud, which sadly has been an issue for CGL in the past, we take extra time to confirm absolutely every aspect of each winning bidder’s payment information.
4) When possible, we combine shipping when multiple items are purchased by the same buyer. If one item requires a poster tube and another requires a box or flat, we will have to ship two separate packages to one buyer.
5) All packages will include both insurance and tracking.
6) All overseas shipments are usually insured against loss, damage, or missing contents up to $200, but it is prohibitively expensive to add on additional insurance.
7) Shipping notifications with tracking info will be emailed to winning bidders when items are shipped out.
8) To save money and to help the environment, we use repurposed boxes and packaging for most auction shipments.
9) Each item in the CGL 2023 Online Charity Auction will be accompanied by a CGL Certificate of Authenticity.
10) If you happen to live near Madison, Wisconsin (where were are located) or in/near the Chicago area, and you’re interested in saving money on shipping - we can arrange to meet up with you at a convenient, safe location to deliver your items in person…a few weeks after auction shipping has started! Just let us know.
WE HAVE TO GIVE BACK!
After all winning bidder payments have been verified by FJC: 100% of all auction proceeds from the 2023 Cancer Gets Lost Online Charity Auction will be donated to the ovarian cancer charity Ovarian Cancer Research Alliance! OCRA is an absolutely essential organization that is leading the fight against ovarian cancer from all fronts (in the lab, on Capitol Hill and supporting women & their families).
If you’re not interested in participating in our online charity auction but would like to kindly make a donation in any amount to the OCRA – we appreciate the consideration! You can either donate via their site directly or via CGL, and we will then designate that 100% of your contribution will be included in our final post-auction donation to the OCRA.
THANK YOU!
We are tremendously grateful for your kind support of CGL and the Ovarian Cancer Research Alliance! Your bids and donations will be profoundly impactful for ovarian cancer research, ovarian cancer survivors and their families.
Thank you to everyone that donated items, retweeted or shared promotional auction information on their social networks, registered to bid and/or won items in our online charity auction! Cancer Gets Lost exists because of positive intent and the collective kindness of fans around the world. We appreciate your participation, and hope to see you again next year for our big LOST Online Charity Auction (celebrating the 20 year anniversary of the show’s debut)!
With genuine gratitude,
Jo Garfein
CGL Co-Founder
